Delivery and Shipping – houseofabr.com

ABOUT DELIVERY & SHIPPING

Kindly ensure that all fills are completed before check out.

The postage fees are fixed and include handling fees.

We accept these payment methods currently:

All orders will be shipped out within 7 – 20 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped.
During peak seasons (eg: Christmas), the shipping time may be increased to 30 working days.
Please understand that every single piece is a bespoke tailored piece, and precision and meticulous crafting is a definite must, hence the longer waiting time.
Please note that free deliveries entitlement are based on the final amount payable i.e. after deduction of vouchers, discounts and store credits

We regret to inform we are unable to modify or change an order once it has been placed on website.
However, if you really need to change some details, please feel free to drop us a DM on instagram, or an email via hello@houseofabr.com and leave us your WhatsApp number so that we can reach out to you soonest.
Once an order has been processed and the bespoke process has started, we will not be able to stop the process or make any changes, including delivery/collection addresses, email addresses, change of size, change of colour, adding an item or removing an item. Instead, you may return the item (brand new with tag and in good condition) within 14 days from date of purchase or do an exchange.

For Singapore Orders

We are happy to share that for all orders above $350, standard shipping is free!

If you would like to get your parcel faster, we do offer an Express Shipping option at a fixed rate:

Standard Shipping (4-7 working days)

SGD 5.00

Express Shipping (Next day delivery)

SGD 20.00

For International Orders

We are happy to share that for all orders above SGD1100, overseas airmail is free!

Do note that standard airmail takes about 25-40 days, depending on each individual destination.

Our courier rates do not include import tax and we regret to inform that import tax will be borne by the customer.

For all international orders below SGD1100, you can refer to the shipping rates below:

Overseas Airmail (25-40 days)

Zone 1 (Malaysia)

SGD25.00

Zone 2 (Brunei, Hong Kong, Indonesia, Philippines, Taiwan, Thailand, Vietnam, Korea)

SGD50.00

Zone 3 (Australia India, Japan, New Zealand)

SGD70.00

Zone 4 (Cambodia, Fiji, USA, United Kingdom & the rest of the world)

SGD80.00